Privacy Policy

Last updated: 3/28/2025

At THE DIAMOND BUILD & RENOVATION SERVICES LTD ("we," "us," or "our"), located at Gable House, 18-24 Turnham Green Terrace, London, W4 1QP and accessible via email at [email protected], we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

• Contact details (e.g., name, email, phone number)
• Property and project information relevant to your bathroom fitting or renovation request
• Billing and payment information
• Website usage data via cookies and analytics tools

2. Use of Information

We use your information to:

• Provide quotes, consultations, and perform bathroom fitting services
• Send project updates and appointment confirmations
• Process payments and issue invoices
• Send promotional offers (if consent is given)

3. Tracking & Analytics

We use tools such as Google Analytics and Facebook Pixel to track website performance and improve our marketing. These tools may collect information like browser type, pages visited, and IP address. You can opt out of cookies via your browser settings.

4. Communications Consent

By contacting us or submitting forms on our website, you consent to receiving:

• Transactional emails (e.g., quotes, updates, invoices)
• SMS reminders related to your service (where applicable)
• Marketing messages (only if you opt in — you may unsubscribe anytime)

5. Data Sharing

Your data is never sold. We may share it with trusted contractors or service providers solely to deliver the requested services. We comply with all UK data protection laws.

6. Security

We implement technical and organisational measures to protect your data. However, no method of digital storage is completely secure.

7. Your Rights

You have the right to access, update, or request deletion of your data. Contact us at [email protected] to exercise these rights.

8. Updates to This Policy

We may update this Privacy Policy. Updates will be posted on this page with a new "Last updated" date.

Contact Us

THE DIAMOND BUILD & RENOVATION SERVICES LTD
Gable House, 18-24 Turnham Green Terrace
London, England, W4 1QP
Email: [email protected]